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Terms

Payment Methods

Payment Policy

Customers make payments for electronic tickets on the website https://ciciliadanang.com/ using online payment methods. Upon booking a room on the website and clicking "Continue," the system redirects to the online payment interface where customers can proceed to make payments using credit cards (MasterCard, Visa, American Express, Diners Club).

Security Commitment for Payments

The online payment system of ciciliadanang.com is provided by a partner licensed to operate legally in Vietnam. Therefore, the security standards for payments on ciciliadanang.com comply with industry security standards.

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Payment Security Regulations

The online payment transaction policy is provided by Comodo Secure to ensure compliance with industry security standards, including:

  1. Customer financial information is protected throughout the transaction process using Secure Sockets Layer (SSL) protocol.

  2. Payment information security certification (PCI DSS) provided by Trustwave.

  3. One-time password (OTP) sent via SMS to authenticate account access.

  4. 128-bit MD5 encryption standards.

  5. Principles and regulations for financial information security in the banking industry as regulated by the State Bank of Vietnam.

Transaction Security Policy

ciciliadanang.com applies the following transaction security policy to customers:

  • ciciliadanang.com provides token retention utility – storing only encrypted strings provided by the Payment Gateway Partner for ciciliadanang.com. ciciliadanang.com does not directly store customer card information. Security of customer payment card information is handled by the licensed Payment Gateway Partner.

  • For international cards: Payment card information used to establish transactions is not stored in ciciliadanang.com's system. The Payment Gateway Partner stores and secures this information.

  • For domestic cards: ciciliadanang.com only stores the order number, transaction code, and bank name.

We are committed to strictly implementing necessary security measures for all payment transactions conducted on the ciciliadanang.com website.